Refund policy

🤍 Return Policy🤍  

Margie Nell & Co Boutique

We want you to love your purchase! Please review our return policy carefully before ordering.

Returns

  • Returns are accepted within 7 days of delivery.
  • Items must be unworn, unwashed, and in original condition with tags attached. Also, no makeup/ deodorant stain, cigarette smell or stains of any kind will be accepted.
  • Returns must be approved before sending items back.

 

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

  • Sale or clearance items
  • Accessories (jewelry, hats, bags, etc.)

 

Exchanges

  • If you need a different size, please contact us as soon as possible
  • Exchanges are subject to item availability.


Refunds

  • Approved returns will receive store credit
  • Store credit will be issued once the item is received and inspected.

 

Shipping

  • Customers are responsible for return shipping costs.
  • Original shipping fees are non-refundable.


Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll make it right.


How to Start a Return

  • Email or message us at: ashleybnorris123@hotmail.com
  • Include your order number and reason for return.